zzko's commitment to responsible gaming
Keep entertainment as entertainment — zzko helps you enjoy within safe limits, because we believe healthy play is the best play.
Why is responsible gaming important?
Online gaming and betting can be a great source of entertainment when enjoyed the right way. zzko always wants our users to treat gaming as a source of fun — never as a cause of financial hardship or stress. Millions of people in Bangladesh enjoy various forms of online entertainment, from cricket betting to slot games. Our goal is to keep that enjoyment healthy and in control.
The foundation of responsible gaming is this — you decide how much time and money you spend. Never bet beyond your budget, and avoid the temptation to keep betting in an attempt to recover losses. zzko's platform includes several tools and features to help you stay in control.
Our protective features
Deposit Limit
Set a cap on the maximum amount you can deposit per day, per week, or per month. Setting this limit on zzko is simple and keeps your budget protected.
Time-Out Feature
Need a short break? Use the time-out feature to temporarily close your account for a set period — such as 1 day, 1 week, or 1 month.
Self-Exclusion
For a longer break, choose self-exclusion. Once activated, your account will be completely closed for the duration you select.
Session Time Reminder
If you've been gaming for a long time, zzko will remind you. Set a session time limit for yourself and stay aware through notifications.
Loss Limit
Once you've lost a set amount, betting will stop automatically — this loss limit tool works to protect your finances.
24/7 Support
If you have any concerns about gaming, get help at any time through our live chat or email. Our team provides support in both Bengali and English.
Age restriction 21+
To create an account or take part in betting activities on zzko, you must be at least 21 years old. This is not just a rule — it is an ethical responsibility. Online gaming is not suitable for minors and can have a negative impact on their mental and financial development.
If you have teenage or young members in your household, please keep your devices password-protected and do not share your login details. zzko reserves the right to verify the age of any account.
Assess yourself
Ask yourself the questions below to understand how much gaming is affecting your life. If your answer to more than one question is "yes", consider seeking help.
- After losing a bet, do you place more bets to try to win back what you lost?
- Do you feel restless or irritable when you are not betting?
- Do you hide your gaming habits from family or friends?
- Do you spend more money than you intended to when betting?
- Do you skip work, studies, or family responsibilities to game?
- Have you gone into debt or faced financial problems because of gaming?
- Are you gradually increasing the amount you bet?
The questions above are for self-reflection only — this is not medical advice. If you feel you have a problem, please contact our support team.
Use protection tools on zzko
Enable responsible gaming settings on your account in just a few steps.
Log in to your account
First, sign in to your account on zzko. On your personal dashboard, look for the "Responsible Gaming" section.
Set a deposit or loss limit
Set a daily, weekly, or monthly limit based on your budget. Reducing a limit takes effect immediately; increasing a limit will take effect after a set waiting period.
Take a time-out or self-exclusion
If you feel you need it, choose time-out for a short break or self-exclusion for a longer break. While an exclusion is active, no betting or deposits will be possible.
Contact support
For any issue, reach out via our 24/7 live chat or email. Our team will understand your situation and help you take the right steps.
Safe betting tips
Think of betting as entertainment, not a way to earn income.
Only bet money that you can afford to lose without it causing you harm.
Take regular breaks — do not game for long stretches at a time.
Never bet when you are feeling down, anxious, or under the influence of substances.
Resist the urge to keep placing bets in an attempt to recover losses.
Spend time on other hobbies and social activities outside of gaming.
zzko's policies and commitments
Protection of minors
Age is verified at the time of registration on zzko. If there is any suspicion that a minor is using an account, we may request additional verification documents and suspend the account if necessary. You are advised to use parental control software on your devices.
Account closure process
If you feel that gaming is getting out of your control, you can contact us via live chat or at [email protected] to request permanent closure of your account. This decision will be carried out with complete respect.
Fair gaming
zzko uses SSL encryption and ensures fair play. Our games are independently tested and every outcome is determined at random. No manipulation is carried out against any player.
Security of funds and information
The funds in your account are fully secure. zzko does not share your personal or financial information with third parties. Read our Privacy Policy for more details.
Need help? We are always here
For any questions about responsible gaming, contact the zzko support team or visit our FAQ page.